When making your reservation, you agreed to the terms presented in our cancellation policy.

After requesting your cancellation, it will be reviewed by our customer service team. Our response time is up to 5 business days.

To request the cancellation of your reservation, please fill out the form below:

ATENÇÃO: nosso número de WhatsApp está fora do ar...

Estamos com problemas em nosso WhatsApp de atendimento desde quinta (18/jan), as 21h. 

Estamos atendendo temporariamente pelo número de WhatsApp da nossa recepção: +55 73  99821-5169